Refund policy
Refund Policy
Last updated: 2026
All products sold on ChildUnderstanding.com are digital products.
Because digital content is delivered instantly, all sales are generally final.
No Refunds After Download
Once a digital product has been accessed, downloaded, or delivered, refunds cannot be provided.
This policy helps prevent misuse and unauthorized distribution of our educational materials.
Exceptions
Refunds may be granted in rare circumstances such as:
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duplicate purchases
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technical issues preventing access
Requests must be submitted within 7 days of purchase.
Contact for Refund Requests
contact@childunderstanding.com
Please include:
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order number
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purchase email
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description of the issue
Chargebacks
Unauthorized chargebacks may result in:
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access removal
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account restrictions
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reporting to payment processors
We strongly encourage contacting support first.
Policy Acceptance
By purchasing from this website, you acknowledge and agree to this refund policy.